​

General Information

​

• Caldwell Library cardholders ages 18 and above with unexpired cards in good standing
  (no fines or fees) are welcome to borrow a Wi-Fi Hotspot.

​

• There is no fee to borrow the Hotspot unless it is returned late, damaged or lost (see below).

​

• Borrowers must sign our Electronic Device Agreement before checking out a pass for the first time to confirm that they have read and agree to abide by these rules.

​

​

How long may I keep the Hotspot?

​

• The Hotspot may be borrowed for two weeks (14 days).
  OUR REGULAR HOURS are Mon & Fri 10-5; Tues., Wed., and Thurs. 10-7; and Sat. 10-2.
  SUMMER HOURS: Same as above except closed Saturdays in July and August.

​

• Only one Hotspot per household can be borrowed at a time.

​

• Any returned device must remain in the library for 24 hours before a patron, or another patron living in the same household, may check it out again.

​

• A patron, or another patron living in the same household, may borrow a device no more than 3 times in a 2 month period.

​

​

How do I reserve a Hotspot?

​

• A Hotspot may be reserved either in person or by phone. Hotspots may be available on walk-in basis.

​

• Reservations may be made up to 30 days in advance.

​

• If you need to cancel or reschedule, please contact us as soon as possible.

​

• Hotspots may be picked up only by reserving cardholder, who must show their valid library card.

​

• A reservation is forfeited if the Hotspot is not picked up on the reserved day by closing time.

​

How do I Pick Up and Return the Hotspot?

​

• Hotspots must be picked up and returned at main Circulation Desk. They may not be returned in the Book Drop or at another library.

​

• There will be a $10 fee if the device is returned in the Book Drop or to another library.

​

What if I return the Hotspot late or lose it?

​

• There will be a $10 late fee for each day the device is overdue.

​

• If the Hotspot is damaged, the patron will be charged a $100 replacement fee.

​

• If the Hotspot is lost or stolen, the patron will be responsible for the full cost of the device.

​

• If the Hotspot is not returned within 10 days, the device will be disabled and the borrower will be charged a $100 replacement fee.